Frequently Asked Questions

What are your enhanced safety protocols related to COVID-19?
Please view The Ivy Promise here for a comprehensive overview of our updated COVID-19 protocols and precautions.

Where are you located? How far from BWI and Penn Station?
You can find us at 205 E. Biddle Street in the Mount Vernon neighborhood of Baltimore, Maryland. We are conveniently located 12 miles from BWI Airport (about 30 minutes by car), and are just around the corner from Baltimore Penn Station.

What does “highly inclusive” mean?
Everything offered by The Ivy, except dinner and spa treatments, is included in your room rate—from lavish chef-made breakfasts and on-site activities to cocktails at the mansion bar and private car service to the harbor, downtown or most destinations in the city. View all included amenities here. Note: this does not apply to our weekday corporate rate.

How far can the house car take me?
The Ivy’s house car provides complimentary transportation within a 3 mile distance from the hotel. Reservations can be made through our concierge team on a first come first served basis.

What is your pet policy?
We welcome dogs under 25 lbs to experience The Ivy for an additional fee of $50 night. We love to make our furry friends as comfortable as possible by offering a dog bed, personalized dog bowl, treats & snacks, leashes, and waste bags to use throughout your stay.

What time is check in?
Check-in is at 4PM, check-out is 11AM. Early check-ins or late check-outs are subject to availability.

What is the occupancy of your rooms?
Room rates are based on double occupancy. At least one adult, aged 21 or older, is required per room. All rooms and most suites can sleep two guests. Suites 1, 3, 9, and 14 can accommodate up to three guests. A charge of $150 per night will be applied to the final folio for a third guest.

What is your policy on outside guests?
Each room is permitted up to two outside guests to enjoy the property as visitors. Amenities enjoyed by outside guests including but not limited to afternoon tea, mansion bar cocktails, and breakfast will incur a charge. A curfew of 10pm will be required of all outside guests to vacate the property.

Are you family friendly?
Yes! We can help make traveling with your children a happy and enjoyable experience for the whole family—from developing a personalized itinerary for Baltimore’s attractions and destinations, to arranging a babysitter, to acquainting you with our selection of children’s toys, books, meals, snacks, and activities.

What are the best things to do in Baltimore?
Baltimore has no shortage of activities and attractions for all ages and interests. The Ivy is walking distance to a handful of cultural destinations, including The Walter’s Art Museum, Peabody Library, Washington Monument, Joseph Meyerhoff Symphony Hall, Modell Performing Arts Center at the Lyric, and Baltimore Center Stage. We can also provide a ‘walking tour’ map upon arrival curated by our concierge team. Check out more things to do and see in Baltimore.

What are the hotel dining options?

Breakfast
Breakfast is served to hotel guests from 7:00 to 10:00 AM, in either Magdalena’s Garden Room or in-suite.

Lunch/Room Service
Guests may order from the Room Service Menu 24 hours a day. Selections can be served either in-suite, or in one of the public rooms on the ground floor.

Afternoon Tea at The Ivy
A sumptuous Afternoon Tea is served for guests daily from 2:00 to 3:30 PM in the first floor public rooms, and showcases the exceptional blends and uniquely aged gourmet teas supplied by Baltimore-based Equitea as well as The Rare Tea Cellars of Chicago. Teas from around the world are accompanied by a generous selection of savory tea sandwiches, scrumptious scones and other sweet treats, all proudly prepared by our talented culinary team. Hot beverages are available for guests any time of day.

Dinner
Our culinary concept, Magdalena, A Maryland Bistro, is a public restaurant on The Ivy’s ground floor where dinner is served Tuesday through Saturday from 5:00 to 9:00 PM. Magdalena features thoughtfully created bistro fare inspired by the classic dishes of France, the comforts of England and the vast spirit of Baltimore. The seasonally evolving menu highlights a playful yet sophisticated take on classics driven by the bounty of the Chesapeake Bay region. Ingredients are sourced close to home and relationships with local farmers and purveyors are at the heart of the culinary philosophy. A cheeky cocktail program, revered whiskey collection, Wine Spectator awarded wine list, and regionally sourced craft beers complete a delightfully unmatched dining experience.

Can you host private events?
The Ivy is a very special setting for important events, offering complete privacy, world-class hospitality, and state-of-the-art technology – with full backup provided by our attentive staff.

Every Ivy gathering is customized for your particular group. You may take the entire property for a week or a single room for an afternoon, while we sustain your party with extraordinary food and drink. Our team will work with you to create an exceptional experience – including guest rooms for those coming from out-of-town.